Frequently asked questions
Quick answers to the things people ask us most. Can't find what you need? Call us anytime.
Yes. You can upgrade or downgrade your plan from your account dashboard at any time. Changes take effect on your next billing cycle, and we'll prorate any difference automatically.
Yes — every new account starts with a 7-day free trial of the All Access plan. No charge until the trial ends, and you can cancel anytime during the trial without being billed.
Streaming ($4.99/mo) is app-only. All Access ($16.99/mo) adds car satellite reception, live sports (NFL, MLB, NHL), Howard Stern, and supports up to 3 user accounts.
Most newer vehicles include a satellite-compatible radio. If yours doesn't, we offer plug-and-play receivers like the Roady 5 ($49.99) or fully integrated kits like the XM Stratus 7 ($74.99).
Absolutely. Any SiriusXM-compatible receiver works with our service. Just activate it through your account or call us and we'll handle activation in minutes.
Yes — XM works in all 50 U.S. states and most of Canada, including remote areas where cellular service drops. There may be brief signal interruptions in tunnels or dense urban canyons.
All Access includes 3 user accounts, and Family includes 6. Each account can be active on one device at a time, but you can switch devices freely.
You can cancel anytime from your account settings or by calling us. There are no cancellation fees and no contracts. Service continues until the end of your current billing period.
Yes — annual plans save 20–35% compared to monthly. See the Plans page for current annual pricing.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and Apple Pay.