SatelliteRadioPrime ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, billing details, and account preferences when you subscribe to a plan or contact support.
We also collect technical data automatically: IP address, device identifiers, browser type, listening history, and channel preferences to improve service quality.
How we use your information
We use your information to deliver and improve our services, process payments, personalize your listening experience, send service announcements, respond to support requests, detect fraud, and comply with legal obligations.
Sharing & disclosure
We do not sell your personal information. We share data only with trusted service providers (payment processors, hosting, analytics) under strict confidentiality, or when required by law.
Your rights
You may access, update, or request deletion of your personal information at any time by contacting support@satelliteradioprime.com or calling +1 (877) 513-0191. Residents of California, the EU, and other jurisdictions have additional rights under applicable law.
Data retention & security
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. We use industry-standard encryption, access controls, and monitoring to protect your data.
Cookies
We use cookies and similar technologies to remember your preferences, analyze site traffic, and improve functionality. You can control cookies through your browser settings.
Contact
Questions about this policy? Email support@satelliteradioprime.com or call +1 (877) 513-0191.